Forums/
Feature Requests
2025-09-15 10:05:10
@Lim2025 Just to clarify, if the camera loses its connection to the hub, it will automatically save recordings to the inserted SD card. Once the connection is restored, storage will switch back to...
0HELPFULS
Forums/
Tapo Smart Plug
2025-09-15 09:38:56
@ChrisJ9 This guide should be helpful for you, take a look. What should I do if I fail to configure the Tapo devices What error did you receive?
0HELPFULS
Forums/
Tapo Smart Camera
2025-09-15 09:34:47
@DimitriosT Cloud video uploads detection videos only. If you need continuous recordings, insert a microSD card into the camera. What type of microSD card does Tapo Camera support? Alternatively,...
0HELPFULS
Forums/
Tapo Smart Hub
2025-09-15 09:15:50
@Jim8456 Make sure the smart hub's firmware is up-to-date. What's its current version? How to update the firmware of the Tapo devices on the Tapo App What's the state of the status LED on the hub...
0HELPFULS
Forums/
Tapo Smart Door Lock
2025-09-15 09:02:55
@Code106 For your case, i recommend reaching out to the support team for assistance directly. Send an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
2HELPFULS
Forums/
Tapo Smart Hub
2025-09-15 08:42:24
@GY12 Please make sure you've reset the hub correctly: press and hold the SYNC button for 10 seconds. If the hub still shows no responses, then this device should be replaced. To proceed warranty,...
0HELPFULS

