@Dimitris-l To use this feature, both the hub and its sub‑devices must have firmware support. The sensors and the smart button you've do not support the migration feature, that's why they're not on...

@easterbob For your case, we recommend reaching out to the support team directly for assistance. Contact Technical Support To receive more efficient assistance, we recommend including as much...

@Adam_Davis If your WiFi settings are changed, you will need to reset the smart plugs and reconnect them to the new network. Alternatively, you can keep using the old Wi-Fi name and password. How to...

Wrestle wrote Bonjour, J'ai connecté une clé USB sur mon Hub H500. A travers l'application je suis capable de lancer manuellement un backup pour que les clips de la période souhaitée soit exportés...

@Ian_down_under This firmware version is not newly released and is unlikely to be the cause of the issue. Firmware upgrade failures can result from multiple factors, such as a sudden power...

Erikkur wrote @Dollyjp75 My TC82 will not reset even holding the reset button in and leeting go after it turn red. When I do that, it seems to re-boot, then is dark red and goes to green then back to...