Sonu_P wrote @Rbuck I dint see any offline message in the app I checked it's getting on/off even plug has no power. @Sonu_P Are you positive that your home is still in blackout? Is it possible that...

@AXE16000_A According to internal testing, the Tapo S515 smart switch can be linked to SmartThings without issue. So I won't say there is a sign of incompatibility at this point. Please ensure your...

@Jnamri The troubleshooting tips in this article should be helpful, take a look. What can I do if the battery-powered cameras fail to pair with the Tapo H200?

@KManish Please share more details of your case. For example, do you mean the smart plug itself cannot turn on? Or is the smart plug unable to turn on the appliance? Does device's led indicator show...

@SecCamFan Can you share the model and system version of your phone? Can you test it on another mobile device?

Arimardan wrote @Wayne-TP I have both the devices T310 and T315 connected to the Tapo Hub H200. The hub is connected to my router through the wired ethernet port. The problem is that when i connect...