@Rubenss Could you please clarify whether you are referring to the sensor's inability to properly record the open/close logs, or that the automation settings related to the sensor are not being...

@SecCamFan Try to reproduce the problem, make a screen recording, and submit an app log in the app afterward. How to get the log of Tapo app To assist with this case, a specialist will help to follow...

@Cheetara_25 The recording plan is configured separately, you don't have to enable it if it's not needed. The power consumption is definitely higher when the always-on mode is enabled, as the...

@Eleanorb I'm sorry that you did not have a satisfactory experience in this case. Usually if you want to receive prompt and effective assistance, we recommend reaching our technical support through...

@Miakia I'm glad to hear that! Thank you for sharing the updates.

@moon-link Well, I try to do the test myself and don't have the same problem. The camera is removed from the WiFi Backed-up Device list after changing its connected Hub AP. May I know how you...