@a.wright How many cameras and doorbells are linked to the H200 right now? There is no sd card on the C425, right? The manual recorded video or screenshots will be saved to phone's gallery...

@CharlyNamur Check the notification schedule (doorbell Device Settings page > Notifications) set for your doorbell. Is it set to Always and repeated every day? Make sure the phone is not in the...

@AlChar To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Chris-F Please enable the diagnostics mode (Device Settings page > Advanced Settings > Diagnostics) on your Tapo H200 hub. To assist with this case, a specialist will help to follow it up through...

@whitetop666 Refer to this article and check whether your doorbell is installed correctly. How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance For example, the...

AndreaConnect wrote Hi, I had a similar issue with my Tapo doorbell D230S1 where it just stopped recording. It had been working fine for a few months after I bought it, but then it just stopped. All...