@Tapo1994 Please make sure the sensor area on the robot vacuum is clean. Check if the wheels are clean, make sure there is no grease or dirt before starting another cleaning task. If the problem...

@Hugh789 It might be the issue mentioned here, you can take a look: Tapo Camera/Doorbell Video Feed Failure on Tapo H200 Hub: Live View & Recording Unavailable.

@CoisativoTapo The doorbell ringcall feature has not yet covered this scene. The ringing continues on other devices for a certain time and then ends automatically if no one answers with the...

@djnattyd @Thib @Menfu Beta firmware has been sent to your device. Kindly check the firmware updates in the App 30 minutes later and perform the update.

@tfwong @Abel_R @Fiona_S Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@el_nene Normally, when a device is offline from the cloud, it will show “Local Only” on its device page when accessed locally. However, this may vary by device type, as this design has not yet been...