@stanml Please share more details about your devices. What's the firmware version of the camera? Which Tapo hub do they connect to? Please also check the hub's hardware and firmware versions. This...

Emba wrote @Wayne-TP Please do better. Since a few weeks now my devices are all unreachable. Except 1 plug and 1 cam. All other plugs and lights simply show offline. I followed all your advises...

@LuffyTaro 1. C460 - How can I view and download those snap shot frames. I can only Video from Playback & Download. Re: Snapshots are used to generate video recordings and are not available for...

@Samo Please ensure no VPN is enabled on your phone while using the Tapo app. Try to use another phone, test whether the same thing still occurs. Reinstalling the app might also help. Lastly, you may...

tiomiguel wrote Now person detection is avaible in ALEXA routines, but when built a routine with person detection routine does not work. ALEXA account is SPAIN. I understand if ALEXA show person...

tugcan wrote @Wayne-TP Thank you very much for your reply. I have set it up with my Hub TapoH200 on 11th of January 2026. It worked without any issue until 31st of January. (give or take a few days)....