@oldchenm50 You can reach the support team here. Contact Technical Support

@CameraCraig Check the night mode settings on the camera, you can choose whether the white light is needed when it is dark: camera Device Settings >Video & Dispay > Night Mode Settings.

@Lily_js Detection zone applies to the motion tracking, movement within the detection zone will trigger the motion tracking. Note that once the motion tracking starts, it will ignore the detection...

@Amita1 Make sure the doorbell speaker is on and check the volume. Test whether you can hear sound from the doorbell when using the Quick Response feature. Is your Tapo app updated? Try to delete and...

@Lily_js The notification takes you to the Playback page to watch the event clips if the video is generated. If you click the notification too fast while the video hasn't ready, it will guide you to...

@nw83 Tapo C325WB V1 and Tapo C520WS don't support POE. However, the C325WB has a new hardware version, v2, which supports PoE (802.3af/at). You might consider getting a Tapo C325WB V2, or another...