Forums/
Tapo Smart Camera
2025-04-21 09:31:20
@Ko_roria1 Be aware that the Tapo C420 is connected to the H200 hub, not to the router. If the camera signal is weak, shorten the distance between the camera and the hub. Hub's signal will affect...
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Forums/
Tapo Smart Camera
2025-04-21 08:57:41
@Vijay-r LED solid amber indicates the camera has disconnected from the cloud, the wifi is still connected. Usually when a camera is disconnected from the cloud, it cannot be controlled remotely...
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Forums/
Tapo Smart Camera
2025-04-21 08:30:58
@blefe25 Does it create videos as well? What's the hardware and firmware version of your cameras? If this issue is a consistent occurrence -- triggering a detection notification each time the camera...
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Forums/
Tapo Smart Hub
2025-04-21 08:18:59
@PowerfulPierre Tapo H200 is set up through Ethernet. If you want it to connect wifi, you can switch hub's network connection after the setup. Tapo D230 doorbell is connected to the hub, not directly...
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Forums/
Tapo Robot Vacuum
2025-04-21 07:47:42
@Lgracesh When the problem reoccurs, try to remove the main brush, side brush, or the caster wheel, one accessory at a time, and verify if any of these are the reason for this problem. Please record...
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Forums/
Tapo Smart Camera
2025-04-21 07:10:13
@Monica99 Please share more details of the problem with your camera. For example, is the led indicator solid red or flashing red (quick or slow?)? How do you reconnect the camera --re-add it in the...
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