@gulluwing_1- The detection alarm is created separately via an automation. You can use a smart button to enable/disable an automation, or the sensor's notification. How to create Smart Action...

@JosueGH For your case, i recommend reaching out to the support team for further investigation. Contact Technical Support

@LynB You may try to format the SD card, reset the doorbell and the hub, then reconfigure them. Or try to use a new sd card. If the problem still exists, i would recommend reaching out to the support...

@VictorGiro @THEAZR Beta firmware has been sent to your devices, you may check it 30 minutes later in the Tapo app and perform the update.

MrChuter wrote @Wayne-TP Thanks for that Wayne! Unfortunately, the beta firmware hasn't changed anything :( I Still only get motion alerts when the app is open and I'm viewing the live feed. I've...

@lybjsksbjs @SPH501 Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.