@pcunnell This seem like hardware failure. Please reach the local TP-Link support to proceed with the warranty.

@AZAMFAUZI The camera needs to be connected to a 2.4GHz WiFi network to work. You can either find a way to open connection in the faculty network, or build your own network -- subscribe an internet...

@Scooterist007 Do you use an SD card for local recording or have Tapo Care for cloud videos? Please refer to the corresponding article below for troubleshooting. Troubleshooting for cloud video...

Dmwmy wrote @Wayne-TP Is the fix available in the following update or still in beta ? It became D235(EU)_V1_1.1.16 Build 250118 Publication date: 2025-02-17 @Dmwmy The fix has been included in this...

@DJF106 This doesn't seem like a firmware issue if the doorbell hasn't been updated recently. Your case might require further analysis, please reproduce the problem then submit an app log in the app...

@rexmedorum Here is a relevant feature request, you can vote for this post. Disable battery 100% notification The product team will review the feature requests regularly, hot topics with detailed...