@Muralimohan Do you mean the camera does not follow the movement if it moves in a different direction (horizontally or vertically)? Can you share some videos here? *Upload videos to your personal...

@UT05 What's sensitivity set for the person detection? Try to reduce the sensitivity, high detection sensitivity might lead to false detections.

@marcseb The camera can still record videos to the sd card when the internet is down. If your SIM card gets deactivated immediately when your balance runs out, you'll lose remote access to the camera...

@Varna Check if you can see the doorbell online when the phone connects to the local wifi. During the testing, turn off cellular data, and disable VPN, ad-blocker apps, and other relevant apps if...

@Daven2 Home Assistant might be the cause, you may try to disconnect it then monitor the camera battery consumption for some time. Tapo API is not open to the public, so if your Tapo device is used...

@Rockall__ Check whether the smart button or the Tapo hub has been disconnected from the cloud -- test whether you can ring the hub remotely through Tapo app when the phone switches cellular data....