Dear @JACKFOK, You may need to add static routing on the switch, please refer to this FAQ.

Dear @ChrisAT, In the Android App this function is still available but not working - in the controller OC200 the function is completely away? The Omada APP is designed to help users monitor and...

Dear @Caio_Moraes, can you see the video? Sorry for my delayed response. I saw the video before and it takes me some time to get 3 switches for the test. I don't have 3 switches with the same model,...

Dear @Jay-ar, I am using Software Controller v4.2.8 Kindly check the screenshot and attached the backup file. The timezone and the time controller status is correct but not the time in Vouchers and...

Dear @EtRod_, Please check the channel on the root EAP225, ensure it's supported by the EAP225-Outdoor. For more details, please check this post.

Hi all, The WPA Authentication Timeout/Failed may be prompted on the Omada SDN Controller in two situations: There is a packet loss in the wireless associated handshake process, which causes the...