Dear @Loudgas, I performed another reset in preparation to send support a backup of my EAP245, but since this last reset it seems to be working! The only thing different is that here in Canada we...

Dear @hashrack , The Controller V4.2.4 has been released which fixs the bug that the Promotion URL doesn't work with ""/"" format. Please check for the update from the official website below....

Dear @Niks, Could you please upload a document that includes the two Routers' Status and IPSec VPN configuration page (including Advanced Settings), as well as Log info for checking?

Dear @PepsiMax, With 802.1Q, i first tried adding port 8 on both switches to VLAN101. I then got a TV-signal stream thru, but no pure data (decoder uses this to get stored content). I suspect this is...

Dear @IroGnik, I'm using Controller Version: 2.5.4. Should I upgrade this as well before continuing? I see, so that is the problem. Yes please upgrade the Controller to the recommended version for...

Dear @Justing17, So how exactly do you log in locally? 1) Make sure the PC and OC200 are connected to the same network. So if your OC200 is connected to a router/switch, then connect the PC to the...