can i contact technical support on sunday?? need it asap camera wont connect need password, the problem is the email is forgoten...

Display > Image > Night Vision Mode > Human / Vehicle Triggered Full-Color Human / Vehicle Triggered Full-Color this is using the full screen for human and vehicle and ignores Smart Events. This featu

Hi, I migrated my local VIGI system to the cloud VMS and now I noticed that the dashboard is missing from the VIGI app and I cannot one button arm / disarm. Is this normal?

Hello, I have a VIGI C340 camera and I’m experiencing problems with the IR illumination. In night vision mode, I want to use only IR (since I don’t want the white LED light shining on people passing b

Hello, I have a VIGI C340I camera that is fitted at the top of a wall, underneath a gutter. Very often, spiders weave their web between the camera and the wall. The spider web is visible at night, and

Hi, I see One-tap Arming - One-tap Disarming is now available via the vigi app via dashboard. This seems to only disarm the "Active Defense" which is good but the notifications do not get disabled on