Hi there, if the printer devices are wired/wifi to main deco unit, then they cannot be found to add as tcp/ip devices if the connecting laptop is connected to the main decounit. however if these lapto

I have Deco BE65 (3 untils) and purchased Parental control today via HomeShield. I added few devices (two smartphones and two TVs) to Kids profile. It is continuing to block TV access to Internet even

Just noticed after hours of troubleshooting the intrusion prevention system is considering my connection to my printer as a risk and is blocking it. see picture attached (in Portuguese, sorry) is ther

Quick question: Is the X55 hardware version 1.30 a newer hardware version or older version? From what I seem to read in the forum, 1.30 = v1, and as it has 2 digits after the decimal, it is newer than

Hi. I have 6 deco m9 in mesh network. 3 v1 and 3 v2 hardware models. Only the v2 have iot network support. Are there any plans for adding this feature on v1 model as well? Since in my setup this featu

Cannot log in to Deco. The mesh network is functioning fine, but I'm going to have to make some changes soon for ISP reasons. Message 'Failed to log in. Please try again' Credentials are correct. I se