HelpFixDecoAppLV5Online
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Forums/ Deco
By novice1111 2025-08-15 15:58:44

Router mode vs AP mode

Been having issues with my Deco s7 with virgin media hub 5. Been set up for the past 18/24months with the virgin hub in modem mode, main deco connected via Ethernet and the other 2 are connecting via
Forums/ Deco
By GeertDM 2025-08-13 05:47:22

Deco ex75 pro not working via ethernet

Hi, I have connected one (main) deco to my proximus router/modem via ethernet and put it in access point mode. I'm able to connect 2 additional deco units to this main unit wireless. If I connect one
Forums/ Deco
By JQY 2025-08-12 15:12:29

Deco M4R never worked since bought 2+ years ago

Followed the instructions on the deco app to set up the main deco M4 unit. While a WiFi network was being created, the LED turned solid red. Connected to the network but no access to the internet. (mo
Forums/ Deco
By cozzal 2025-08-13 05:02:13

BE85 constantly renewing WAN IP via DHCP

I have a DECO BE85 connected via WAN Ethernet using a dynamic IP connection. I work for the ISP providing the WAN connectivity. I can see the DECO BE85 constantly going through the DHCP process in our
Forums/ Deco
By RobboIta 2025-08-12 10:35:40

Unable to Add Additional Deco Devices in the Deco App as a Manager (Not the Owner)

Hi community, I have a Deco network that was shared with me by the owner. I'm a manager. The owner is convinced they have granted me all privileges (see images in attachemtn), but I can’t add an addit
Forums/ Deco
By Alkishi 2025-08-12 20:41:16

DECO BE65-5G 5G Band selection

When attempting to manually lock the device to 5G or 4G bands, no available bands are displayed, despite the signal being strong and the feature being supported by the ISP.