Both my cameras are ignoring people in the detection zones. The C410 is showing people walking away but not towards our back garden which is why I bought this camera. My friend advised me that he had

Hi, Is it possible to set the Tapo C560WS to record as soon as it's put onto live view or do I need to press the record button each time to start and stop? cheers Simon

Hello, I recently bought a C500 and it's working fine other than I can't seem to update to the latest firmware, it updated to 1.0.4 but fails each time I try to update it to the latest version which I

Everyday my camera is looking at the floor. When I use the app to lift the camera to the default position it claims is reached is upper limit. Which of course is stupid as it literally can go up into

Hello, When you share access to a surveillance camera to a secondary user, that user can only see the images, and talk. I think it is quite important that you implement user profiles, like "admin" and

I purchased a Tapo C520WS Outdoor Pan/Tilt Security Wi-Fi Camera. Since the time of purchase, the camera has been defective. The issue is: The camera is unable to stay connected online for even one fu