Forums/
Tapo Smart Camera
Friday
@Fox_2025 @Rafaeleme Hi, After setting up your camera, if its lens is facing the side as the picture provided in this post, even after tapping the Pan & Tilt Correction button on the Tapo app >...
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Forums/
Tapo Smart Camera
Friday
@Olowedi Hi, For your usage scenario, the following instructions may be helpful. On the existing automation entry to rotate the camera to a specific viewpoint when detecting motion, you can add two...
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Forums/
Tapo Smart Camera
Friday
@AustinLegro Hi, We have a new firmware (1.1.10_Build_251106_Rel.58689n) that may optimize the offset phenomenon. You can send an email to support.forum@tp-link.com with the following information if...
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Forums/
Feature Requests
Friday
@Knipze Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the Tapo app or...
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Forums/
Tapo Smart Camera
Friday
@ExtraCop Hi, Have you done anything to the camera before the statistics disappeared in the Tapo app? For example, rebooting or resetting the camera, formatting the SD card, etc. Best Regards
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Forums/
Tapo Smart Camera
Friday
@Tindahan01 Hi, Cloud recording duration is primarily determined by detected motion. For the Tapo Care cloud service, each video clip's length is limited to 3 minutes. If your cloud video clips are...
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