@Gedduff Hi, Please refer to points 1~3 in the instructions below to check whether your camera hardware, settings, and placement environment are proper. Troubleshooting for better audio quality of my...

@Dominguserr Hi, Please confirm the following information for the reported phenomenon. 1. Can you pan the camera with your hand manually? 2. After you reboot the camera or tap Pan & Tilt Correction,...

@Doe123 Hi, Usually, if you have an SD card inserted into the camera and the related storage settings are configured, the camera will store video recordings to the SD card even after you have...

@Chiru5885 Hi, Please refer to Q2 in the instructions below to troubleshoot. Common questions about the TP-Link camera's firmware If the same phenomenon persists, please confirm the following...

@BRANDHouse Hi, If your camera keeps going offline in the Tapo app, please refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going...

@Cych Hi, It's recommended to refer to the instructions below to troubleshoot. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking Best Regards