@InboundDreams Hi, For the reported phenomenon, please refer to the following instructions to troubleshoot: Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality Best Regards

@Dodo69 Hi, 1. The Tapo C220 with the latest firmware supports RTSP & ONVIF protocols. If you fail to establish the RTSP/ONVIF connection, please follow the instructions below to troubleshoot. What...

@Spezzer Hi, Thank you for sharing your experience. However, we typically do not recommend placing a camera behind a window or glass. Below are the installation tips. How to position my TP-Link...

@Sailorman3 Hi, Usually, you can refer to the instructions below to troubleshoot if your camera keeps losing connection. What should I do if the Tapo smart device keeps losing connection or going...

@LukasH36 Hi, As shown on the Tapo C501GW's specifications page on our official website, it can only be powered by a DC Power Adapter or PoE (802.3af/at). The Tapo C501GW can't be charged by a solar...

@karyl Hi, Has the Tapo app crashed on your iPhone when you watch its live view page in landscape mode? If not, please send us a video showing the reported phenomenon for analysis. You can upload the...