@Cat_12345 Hi, 1. You can click here to find the contact info of our technical support team. 2. If you can see the cloud video clips on your old Android phone, please go to that phone > Tapo app > Me...

@Trudel Hi, thank you for sharing your experience, and glad to hear that your case is solved.

@Garthzog Hi, Thank you very much for sharing your experience. In addition, when selecting an SD card for video recordings, we recommend following the instructions below to choose one from the...

@Alexandre_Tplin Hi, Take the Tapo C530WS V2 and Tapo C520WS V2 to compare: 1. The Tapo C530WS V2 has a 1/2.7" Progressive Scan CMOS Starlight Sensor, which is superior to the Tapo C520WS V2's 1/3"...

@Sandris Hi, The camera seems have a hardware issue, and we do not have a firmware update to fix it. If you don't want to contact your retailer or the local support team to check whether the camera...

@TheObserver Hi, You can try to turn off the camera, wait for two minutes, turn it back on, and then check if it's working. If the LED does not change, try pressing and holding the reset button on...