@SKNerissa Hi, According to the Tapo C260's specifications and the Tapo C230's specifications on our official website, they both support Pet Detection. In this situation, you can enable the Pet...

@trousered Hi, Please confirm the following information about the reported phenomenon. 1. On the Tapo app > camera's Device Settings > Device Info page, you can find the camera's hardware version. 2....

@Polarbrr Hi, Thank you for your update. If your case has been escalated, you can wait patiently for our senior engineer's advice. Best Regards

@Rimhq Hi, Thank you for your feedback and explanation. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether this feature can be added to the...

@Kirants Hi, Typically, remotely viewing or managing the camera through the Tapo app will not affect the router's settings or turn the router off. Regarding the phenomenon you reported, we suggest...

@TrudyA Hi, Typically, you can refer to the instructions below to troubleshoot when the SD card can't be recognized. If you are not near the camera, you may ask friends or family nearby to help you...