Forums/
Tapo Smart Cameras
Sunday
@medicnick83 Hi, You can go to the Tapo app> Camera's Device Settings>Advanced Settings>Camera Account page to change the account info if the camera is connected to a third-party program via...
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Forums/
Tapo Smart Cameras
Sunday
@StevenBritti Hi, You can refer to the UG to reset the camera, and if pressing the reset button for 5 seconds doesn't work, you can try to press the reset button for 10 seconds. If you have reset the...
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Forums/
Tapo Smart Cameras
Sunday
@jcyoffe Hi, If you can't access the camera with admin/admin, it may be you have changed the username and password before. You can try to factory reset the camera and reconfigure it if you don't...
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Forums/
Tapo Smart Cameras
Sunday
@Fifator Hi, In this situation, you can check if the following thread helps in this case. Why Tapo ColorPro Cameras Exhibit Motion Blur in Certain Night Vision Scenarios Please help confirm the...
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Forums/
Tapo Smart Cameras
Sunday
@Mattc001 Hi, You can refer to the following troubleshooting steps: 1. Review the SD card Recording Schedule on the camera's Device Settings>Storage & Recordings page. What recording schedule have...
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Forums/
Tapo Smart Cameras
Sunday
@Peter7466 Hi, Usually, if you want to change the camera's internet connection from Wi-Fi to LAN, you just need to connect the camera to the router via an ethernet cable and the wired connection will...
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