@Z8000 Hi, Regarding the phenomenon you reported, we need more information to find the root cause, so our support team recommends that you install the Tapo Debug app. This app has the same...

@LookUp24 Hi, Thank you for the pictures provided. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether this feature can be added to the product...

@albertocf Hi, In your situation, please press and hold the reset button on the camera for 10 seconds to perform a factory reset. If it has a blinking red and blue light, you can try to reconfigure...

@Ervin1310 Hi, It's recommended to follow the instructions below for further assistance. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking Best...

@Andy87 Hi, For the reported phenomenon, you can try: 1. Reboot your router, then reboot the camera, and check if the camera receives a better Wi-Fi signal. 2. Remove the obstacles between the camera...

@Bremalynchance Hi, You can refer to Part 2 of the instructions below to troubleshoot the reported phenomenon. What to do if the Detection feature is not working on the TP-Link Camera? Please provide...