@samwardill Hi, You can refer to the following instructions to troubleshoot if there is an unstable connection when connected to the Deco network. Fix unstable connection when connected to the Deco...

@wifishouldwork Hi, 1. The firmware v1.3.2 can be downgraded to the previous firmware directly. You can refer to the instructions below to downgrade the Deco's firmware. How to Fix a Bricked TP-Link...

@JatinKhanna007 Hi, Please provide more details about the reported phenomenon. 1. Do you have internet when connecting to the HX510? What's the LED status on the HX510? 2. Please refer to the...

@Herk64 Hi, Please provide the following information for further analysis. 1. Please describe your network diagram. Are the Deco nodes connected via Wi-Fi or Ethernet cable? How far apart are the...

@Fabi8292 Hi, The Deco X50-PoE has two 2.5 Gbps Ethernet ports. From your description, it sounds like the Deco has a high associated speed (>1000 Mbps) when plugged into the PoE switch, but after a...

@Doma2018 Hi, You can refer to the following instructions to troubleshoot if you fail to update the Deco's firmware. What should I do if I failed to update my Deco? If the same phenomenon persists,...