@juanopolis Hi, You can refer to the link below to configure the camera after factory resetting it. How to set up cloud camera with tpCamera APP? If you fail to log in to the camera, it may be you...

@XuMePa-- Hi, If you have not inserted an SD card into the camera, or the camera does not detect/recognize the SD card, the Recording Schedule feature won't show up. Tapo Care service doesn't require...

@SDGTR Hello, Thank you for your feedback here. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request...

@Simon2 Hi, The video quality strategies vary on different camera models. From your test, the resolution of the video recordings stored on the SD card is the same as the Video Quality you configured...

@Dunmer Hi, We just released the instructions that may help in this case, you can refer to the tips one by one to troubleshoot and let me know the test results. What Can I Do if My Camera Frequently...

@tanmin01 Hi, Thank you for your detailed explanation, however, there is no option to adjust the time you mentioned. In this situation, you can start a new thread here to request this feature for the...