@maf2a Hi, The Tapo C325WB supports RTSP/Onvif protocol, and you can refer to the instructions below to stream the camera via RTSP/Onvif connection on a third-party app/program locally or remotely....

@NoMadPH Hi, The problem may be related to the network diagram, and please confirm: 1. Describe your network diagram in detail. 2. Connect a PC to the same Wi-Fi as the Tapo C520WS, and check if you...

@Olfader Hi, Through In-App Purchases on the Tapo app, one Apple ID or Google ID can only subscribe to one Tapo Care plan. If you wish to subscribe to additional Premium plans, please visit...

@benatmoz Hi, Please press the reset button on the camera for 10 seconds to factory reset it. If the camera does not respond to the reset operation, please refer to Case 3 in the following...

@YASSERETREBY Hi, If the spotlight turns on when the camera detects an event at any time, it's possible that the Alarm feature on the camera is enabled. Please go to the Tapo app > Camera's Device...

@GeorgeSL Hi, Here are some suggestions if you fail to update the firmware of your doorbell camera. 1. Check the connection status of the home router, and ensure there is a stable internet...