Deco
Welcome to the official TP-Link Deco community — dedicated to our revolutionary whole-home mesh Wi-Fi solution. Deco allows you to say goodbye to buffering and hello to uninterrupted internet throughout your entire home. Here, you can chat with other Deco enthusiasts, ask for help with technical questions, share your personal setup experiences, and explore the full capabilities of your TP-Link Deco system. Join the conversation and discuss ways to enjoy seamless and reliable Wi-Fi, everywhere.
Deco
Hey Everyone, We are excited to announce that in the upcoming weeks, starting with Deco M5 and Deco M9 Plus, an increasing number of HomeCare models will receive new firmware updates that introduce ad
Firmware UpdateParental ControlOfficialApp Blocking
3Helpful
570Views
I recently set up a new Deco system and created a profile for my child, adding the two devices they use. I also upgraded my subscription to enable Parental Controls. It’s been a week now, but no traff
Parental Control
By
Johnny610
· Latest post 2025-09-07 00:22:00
by HelpFixDecoApp
1Helpful
359Views
I have been using the deco mesh system for almost 2 years and have never gotten the Parental Controls to work. I have even paid for the Premium Homeshield package to get Advanced Parental Controls- st
Parental Control
By
drat242
· Latest post 2025-09-04 03:21:07
by HelpFixDecoApp
40Helpful
7222Views
Hello I am having an issue with my Parental Controls for my Deco app. I have Deco 6E (XE75) on Firmware Version 1.4.5 I am a Homeshield Pro subscriber. I used to be able to have Parental Controls but
Parental Control
By
Dukest1800
· Latest post 2025-08-30 05:56:56
by HelpFixDecoApp
0Helpful
236Views
Hello, I recently installed a new Deco system with 3 devices and everything except one thing is going well. I created to child profiles and added my children's devices to them and then those devices s
Parental Control
By
Greenstarfish03
· Latest post 2025-08-29 22:55:16
by Greenstarfish03
0Helpful
147Views
Parental control was working well until today. It doesn't seem to be blocking anything. My router is configured to allow only whitelisted MAC addresses to prevent random MACs (like on iPhones). I have
HomeShieldParental ControlApp Blocking
By
MadMachine
· Latest post 2025-08-29 21:22:30
by HelpFixDecoApp
0Helpful
139Views
Why would you remove from the Deco app what was once free while running my M5 mesh system. Parental Controls and the other free tools I used to have? On my new BE23 all I could do is laugh when I saw
Parental ControlHomeShield
2Helpful
292Views
I have a Household Family Member group where I assign most oh my household IoT devices (Ring cams, lights, switches, appliances, etc.). I am seeing an error where I cannot add more devices to that gro
Parental ControlClient DevicesDeco App
By
Shonuff_24
· Latest post 2025-07-15 15:10:07
by Shonuff_24
1Helpful
195Views
Hello, I've added HomeShield+ Parental Controls to my Deco system and I'm running into tons of issues. I'm frustrated I'm paying for this since it doesn't offer much customization. After enabling pare
Feature RequestParental ControlApp BlockingHomeShieldConfiguration
By
AdminWes
· Latest post 2025-06-08 14:13:01
by 22YrsinTech
16Helpful
3603Views
Hello, I recently bought the Deco and after setting up my kids profiles under parental controls (free version) they will randomly get disconnected from the network and are asked to sign in again via W
Parental Control
By
amsterdan
1Helpful
346Views