Deco
Welcome to the official TP-Link Deco community — dedicated to our revolutionary whole-home mesh Wi-Fi solution. Deco allows you to say goodbye to buffering and hello to uninterrupted internet throughout your entire home. Here, you can chat with other Deco enthusiasts, ask for help with technical questions, share your personal setup experiences, and explore the full capabilities of your TP-Link Deco system. Join the conversation and discuss ways to enjoy seamless and reliable Wi-Fi, everywhere.
Deco
I can no longer set the bedtime after midnight and I don't have an off time options. Suggestions for what to do because if not I guess I will get a new system.
Parental ControlBedtime
By
KleinK
· Latest post 2 weeks ago
by Solla-topee
1Helpful
468Views
I pay for the HomeShield Pro plan on a yearly subscription. Maybe a week or 2 ago, when I look at any of the profiles for my family, the "Reward" button is gone. I only see the "Block" button take the
Parental ControlHomeShield
By
Psycat
· Latest post 2026-05-22 09:26:47
by Solla-topee
2Helpful
1096Views
History: Previously had x55 units 30+ devices Advanced Parentl Control subscription Replaced hardare with BE67 units Symptoms: - Advanced Parental Controls data does not populate in individual profile
Parental Control
By
thebeave
· Latest post 2026-05-21 05:46:45
by HelpFixDecoApp
0Helpful
196Views
There is an arbitrary and ridiculously low limit of 32 websites that can be whitelisted in the parental control profiles. This is absurd when Google alone has so many subdomains that you almost have t
Parental ControlFeature Request
0Helpful
270Views
Hi there, I have 2 homes, both running on Deco Mesh networks (one on a set of BE11000 and one on a set of XE5300.) They are both on the same account. I'd like to have Parental Controls active on both
Parental Control
1Helpful
334Views
Hey Everyone, We are excited to announce that in the upcoming weeks, starting with Deco M5 and Deco M9 Plus, an increasing number of HomeCare models will receive new firmware updates that introduce ad
Firmware UpdateParental ControlOfficialApp Blocking
7Helpful
3491Views
Good Morning, I currently have a TP-Link BE1000 (2 units BE63) WiFi 7 and wanted to know it the Deco BE25 Dual-Band BE5000 WiFi 7 features will work with my network. I currently have 2 set up in the h
Client DevicesWi-Fi 7Parental Control
By
DirtyDobb
· Latest post 2026-02-15 02:58:00
by HelpFixDecoApp
0Helpful
1254Views
When I add a profile in parental controls for my 11 y/o and put in a bedtime schedule, all internet is blocked on the included devices even though it's not during the restricted time. When I delete th
Parental Control
1Helpful
821Views
I have been using the deco mesh system for almost 2 years and have never gotten the Parental Controls to work. I have even paid for the Premium Homeshield package to get Advanced Parental Controls- st
Parental Control
53Helpful
13939Views
Recently I noticed when I tried to go to the parental controls tab in the Deco app, I would get a message saying the feature wouldn't work anymore until I upgraded to the latest firmware. I updated th
Parental Control
5Helpful
758Views
I have followed the directions for setting the time zone region on my Deco XE5300 mesh network and when I select Chicago as the Region it is off by exactly 12 hours. If I change it to New_York, the ti
Parental Control
1Helpful
317Views
Hello, I've added HomeShield+ Parental Controls to my Deco system and I'm running into tons of issues. I'm frustrated I'm paying for this since it doesn't offer much customization. After enabling pare
Feature RequestParental ControlApp BlockingHomeShieldConfiguration
19Helpful
9765Views