Deco
Welcome to the official TP-Link Deco community — dedicated to our revolutionary whole-home mesh Wi-Fi solution. Deco allows you to say goodbye to buffering and hello to uninterrupted internet throughout your entire home. Here, you can chat with other Deco enthusiasts, ask for help with technical questions, share your personal setup experiences, and explore the full capabilities of your TP-Link Deco system. Join the conversation and discuss ways to enjoy seamless and reliable Wi-Fi, everywhere.
Deco
When I add a profile in parental controls for my 11 y/o and put in a bedtime schedule, all internet is blocked on the included devices even though it's not during the restricted time. When I delete th
Parental Control
1Helpful
333Views
I have been using the deco mesh system for almost 2 years and have never gotten the Parental Controls to work. I have even paid for the Premium Homeshield package to get Advanced Parental Controls- st
Parental Control
47Helpful
10784Views
Recently I noticed when I tried to go to the parental controls tab in the Deco app, I would get a message saying the feature wouldn't work anymore until I upgraded to the latest firmware. I updated th
Parental Control
4Helpful
205Views
I have followed the directions for setting the time zone region on my Deco XE5300 mesh network and when I select Chicago as the Region it is off by exactly 12 hours. If I change it to New_York, the ti
Parental Control
1Helpful
124Views
Hello, I've added HomeShield+ Parental Controls to my Deco system and I'm running into tons of issues. I'm frustrated I'm paying for this since it doesn't offer much customization. After enabling pare
Feature RequestParental ControlApp BlockingHomeShieldConfiguration
19Helpful
6461Views
I recently purchased a Deco BE63 mesh system and have been setting up the parental controls. I believe my hardware version is US/2.6 and the firmware version is reported as 1.1.7 Build 20250342 Rel. 3
Feature RequestParental Control
By
dgaxiola
2Helpful
454Views
Hello, I signed up for advanced parental controls on my mesh and it's not working at all. Those features remain with the lock symbol and say I have to upgrade. If I click to upgrade it shows my subscr
Feature RequestParental Control
By
Jeff-s
· Latest post 2025-11-18 13:17:56
by Fried_Acorns
2Helpful
206Views
Hey Everyone, We are excited to announce that in the upcoming weeks, starting with Deco M5 and Deco M9 Plus, an increasing number of HomeCare models will receive new firmware updates that introduce ad
Firmware UpdateParental ControlOfficialApp Blocking
7Helpful
2111Views
On the latest firmware and recently subscribed to the enhanced parental controls. When setting time limits on my Roku TV, the router barely tracks any YouTube time. So for example, after watching for
Parental Control
By
MaoZedong
· Latest post 2025-10-25 23:45:42
by HelpFixDecoApp
0Helpful
201Views
I recently set up a new Deco system and created a profile for my child, adding the two devices they use. I also upgraded my subscription to enable Parental Controls. It’s been a week now, but no traff
Parental Control
By
Johnny610
· Latest post 2025-09-07 00:22:00
by HelpFixDecoApp
1Helpful
588Views
Hello I am having an issue with my Parental Controls for my Deco app. I have Deco 6E (XE75) on Firmware Version 1.4.5 I am a Homeshield Pro subscriber. I used to be able to have Parental Controls but
Parental Control
By
Dukest1800
· Latest post 2025-08-30 05:56:56
by HelpFixDecoApp
0Helpful
466Views
Hello, I recently installed a new Deco system with 3 devices and everything except one thing is going well. I created to child profiles and added my children's devices to them and then those devices s
Parental Control
By
Greenstarfish03
· Latest post 2025-08-29 22:55:16
by Greenstarfish03
0Helpful
273Views