Archer C5400: Led Controller | ERROR | Config importing failed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C5400: Led Controller | ERROR | Config importing failed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
21 Reply
Re:Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-06-04 21:44:51

@Nedved27 

 

With you being in Japan the issue may be different as could the solution.  TP-Link products are region based with signgifant differences between regions based on regulations in that region.  This is why Firmware from one region does not work on a product from another.  Also why we never recommend using a out of region product in a region it wasn't sold in.  We also have a community for users outside of the US  located at community.tp-link.com/en.  You can find the Japanese firmware here:  https://www.tp-link.com/jp/support/download/archer-c5400/#Firmware

 

 

We will continue to work on things from our end here and the fix may work for you once its implemented but I mention this becasue of the differences between regions. 

  0  
  0  
#12
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-09-01 09:00:19

Hi every one.

I have the same problem.

 

Router: ArcherC5400 v2.0

Firmware: 1.2.2 Build 20170912 rel.56240(5553)

I'm from Brazil.

 

I put the time manually, but the error don't stop.

 

Here are a few records from the register. This repeat many times:

---------------------------------------------------------

Hardware Version: ArcherC5400 v2.0
Software Version: 1.2.2 Build 20170912 rel.56240

2019-09-01 05:43:13 led-controller[1099]: <3> 288753 Config importing failed
2019-09-01 05:43:13 led-controller[1099]: <7> 288009 Failed to read WAN_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288003 Led rule name is WAN_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:13 led-controller[1099]: <6> 288051 Start to run WAN1_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288004 WAN1_ON is found
2019-09-01 05:43:13 led-controller[1099]: <7> 288003 Led rule name is WAN1_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:13 led-controller[1099]: <6> 288051 Start to run WAN0_OFF
2019-09-01 05:43:13 led-controller[1099]: <7> 288004 WAN0_OFF is found
2019-09-01 05:43:13 led-controller[1099]: <7> 288003 Led rule name is WAN0_OFF
2019-09-01 05:43:13 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:13 led-controller[1099]: <6> 288051 Start to run LAN_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288004 LAN_ON is found
2019-09-01 05:43:13 led-controller[1099]: <7> 288003 Led rule name is LAN_ON
2019-09-01 05:43:13 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:04 led-controller[1099]: <3> 288753 Config importing failed
2019-09-01 05:43:04 led-controller[1099]: <7> 288009 Failed to read WAN_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288003 Led rule name is WAN_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:04 led-controller[1099]: <6> 288051 Start to run WAN1_OFF
2019-09-01 05:43:04 led-controller[1099]: <7> 288004 WAN1_OFF is found
2019-09-01 05:43:04 led-controller[1099]: <7> 288003 Led rule name is WAN1_OFF
2019-09-01 05:43:04 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:04 led-controller[1099]: <6> 288051 Start to run WAN0_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288004 WAN0_ON is found
2019-09-01 05:43:04 led-controller[1099]: <7> 288003 Led rule name is WAN0_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288001 Receive data length = 132
2019-09-01 05:43:04 led-controller[1099]: <6> 288051 Start to run LAN_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288004 LAN_ON is found
2019-09-01 05:43:04 led-controller[1099]: <7> 288003 Led rule name is LAN_ON
2019-09-01 05:43:04 led-controller[1099]: <7> 288001 Receive data length = 132

---------------------------------------------------------

 

I think that this make the router have problems of performance.

 

File:
syslog-2019-09-01.logDownload
  1  
  1  
#13
Options
Re:Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-09-01 16:36:16

In this post below, on post #10, the user say a problem with DHCP on ISP that cause a erro on pic a IP from ISP.

https://community.tp-link.com/us/home/forum/topic/99170

 

I test here with other router before my Archer C5400.

I put a DHCP Server to define a IP for my Archer C5400.

I tested with IP Dynamic and IP Static. I have the same problem in both tests.

 

 

  0  
  0  
#14
Options
Re:Re:Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-09-03 03:30:19

Just a quick tip that worked for me to get by this error:

 

After the initial setup I got the config error message. After a bit of digging I found that the LED Controller was connecting to the Guest Wireless account by default which did not allow the config to make it through. I disabled the Guest Wireless and tried the setup again and no more config problems or inability to read WAN_ON problems. Afterwards, I was able to turn the Guest Wireless account back on.

 

Everything works perfectly now, so try making sure your Guest network is OFF and then try again.

  1  
  1  
#15
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-11-12 03:33:55

Im still having the same issue, no guest wireless was enabled. Wireless continues to drop and the silly config import is the only ERROR showing. its happening daily now. 

 

I live on the west coast in the USA, so i dont think its geo related. I havent had any issue obtaining the automatic time server and the issue remains whether I set NTP to auto or static. 

 

What is going on is there a custom firmware I can apply for this?  Support?

  2  
  2  
#16
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2019-11-16 23:00:23

@giento I have the same issue and I'm constantly losing internet. TPLink any update?

  0  
  0  
#17
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2020-05-20 04:18:41 - last edited 2020-05-20 04:20:25

@digitalintrude 

 

This log message is the only message that has ever been in the system log going back to the date of purchase, I have not noticed any major problems that couldn't be fixed with a reboot but nevertheless it continues on so I checked the time parameter and it was set to "manual" so I changed it to "get automatically from the Internet" successfully and have yet to see another entry, not that it may not come back, but my question to the TP-Link moderators would be specifically:

What exactly does this error mean and is it anything to be concerned about with regard to the operation and performance of the router or is it just a nuisance error we can all just ignore like the many errors you see on a typical Windows computer.

 

My Router: Archer C5400 the latest firmware from 9/12/2017, Region: USA, Release: 56240 (5553), Hardware version: 2.0

 

Time Servers:

time.nist.gov

time-nw.nist.gov

 

Hope this helps someone :)

  0  
  0  
#18
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2020-11-10 17:12:02

Hi,

 

I'm on latest (1.2.5 Build 20190411 rel.52981) on a ArcherC5400 v2.0 here in Sweden, Europe and have the problems described here as well (including the same ERROR messages in the log) .

 

It seems like it slowly degrades the wifi until it finally drops it all. Very annoying. A reboot fixes it for a while. Is there any official work-around? Will there be firmware fix?

I will try the toggling of the Guest network and see if that helps. The problem is severe enough that the router needs to be replaced if there's no workaround :-(.

  0  
  0  
#19
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2020-11-16 03:45:17

Following this thread as I just started having the exact same issue.

  0  
  0  
#20
Options
Re:Archer C5400: Led Controller | ERROR | Config importing failed
2020-12-15 23:22:52

@digitalintrude Also I have this issue.     Also getting regular and random WAN drop-outs on HFC NBN.

 

Need TP_Link to look more seriously at this - users globally reporting the same thing.  Is this symptomatic of the WAN drop-outs, or unrelated?   

 

I also had the LEDs permanently off.  A hard-reset, firmware downgrade and firmware upgrade seemed to solve that, but i've never been able to get the NIght Mode (leds go off for a period) to work either.

 

 

  0  
  0  
#21
Options