Archer A7 v5 - 5G Disconnection (AC 1750)

Archer A7 v5 - 5G Disconnection (AC 1750)
Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-10 22:56:47
Model :

Hardware Version :

Firmware Version :

ISP :

hi,

I have an Archer A7 v5 and having problems with frequent 5G disconnection. My laptop is just near the router and when I get disconnected, other devices can't connect to the 5G connection also.

Any help?

Thanks.
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#1
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5 Replies
Re:Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-11 13:46:51
tried any other wireless channel? or try to reset the router...
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#2
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Re:Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-12 00:08:54
tried another channel and set the channel width to 20MHz as recommended by tech support but experiencing same issue.

without any troubleshooting the connection recovers within 1-2 minutes but this interruption is very annoying as it disconnects video viewing, conference calls, etc.
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#3
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Re:Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-12 22:22:15
I have the same issue (Archer AC 1750), it drops signal everyday at least 3-4 times a day for no apparent reason.
Tried changing the channels / Firmware update......
WORST Router EVER - I'm ready to give up - can't believe they can't make it work !!!
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#4
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Re:Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-13 16:42:38
email tp-link support to aks for further help..They should provide some other way to help to solve this issue..
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#5
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Re:Archer A7 v5 - 5G Disconnection (AC 1750)
2018-07-14 00:21:13
was already in contact with support, the config changes were based on their suggestion. i just gave up, ordered the AC1900 from Amazon and returned this.
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#6
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