HS-220 Smart Switch Dimming Issue

HS-220 Smart Switch Dimming Issue
HS-220 Smart Switch Dimming Issue
2018-12-18 17:22:02

My HS-220 dims fine when NOT connected to the internet. When connected to the internet, my lowest dim range is much brighter than when not connected to the internet.

Any help will be appreciated.

Thanks

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#1
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6 Replies
Re:HS-220 Smart Switch Dimming Issue
2018-12-19 00:57:02

You likely need to calibrate the brightness levels within the Kasa app. With the Kasa app opened, go to devices, then tap on the name of the HS220. Go into device settings (top right icon), and scroll down to the Advanced section, and select "Dimming Calibration". Set your desired brightness levels in that menu.

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#2
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Re:HS-220 Smart Switch Dimming Issue
2018-12-19 16:28:10

I have a related issue. I would like to decrease the brightness level at the lowest dimmer setting. I have used the Dimming Calibration but the lights never dimmed as much as I wanted them to. It never got to the point where they would flicker or cut out. Some advice would be appreciated.

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Re:Re:HS-220 Smart Switch Dimming Issue
2018-12-20 03:15:01

Similar issue: just installed the HS220, and it connects fine to network and turns off and on through the network, but zero dimming effect with LED load. Full bright all the time. What's up with that?

 

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#4
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Re:HS-220 Smart Switch Dimming Issue
2018-12-20 18:37:07

@Andreww What is the firmware version you are currently running with the smart switch?

 

@mooneysmith What is the model of the LED bulbs you are using?

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#5
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Re:Re:HS-220 Smart Switch Dimming Issue
2019-01-06 01:40:29

Firmware version 1.5.7

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#6
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Re:Re:Re:HS-220 Smart Switch Dimming Issue
2019-01-21 20:07:09

@Andreww 

 

 

Sorry for the late response.  Please let us know if you are still having issues with your HS220.  There have been recent updates to the App and may also have been an update released for the Switch.  If you are still having issues it would be helpful for some screenshots of what you are settings are.  We can forward this information to our development team to see if we can improve your experiance. 

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#7
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