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Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?

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Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2019-03-18 01:02:26
Model: Archer C7  
Hardware Version:
Firmware Version:

I just purchased the C7 today.  A speed test shows about 550 mbps when im hooked up through the ethernet port to my computer.  If I remove the router and plug my PC directly to the cable modem I get the 980 mbps that I should.  the firmware version says 5.8 on the data tag.

 

Can anybody help?

 

Thanks.

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9 Reply
Re:Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2019-03-18 17:13:14

@wtfmofo 

 

Try enabling NAT boost.  This will push the router to peak performance and improve the throughput speed.  You will also want to make sure your firmware is up to date.  Frimware version is based on the "build" Date.  If you still have slow speeds after trying these two items we would need to do more in depth troubleshooting.

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#2
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Re:Re:Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2019-03-19 00:36:37

NAT boost is enabled. and my firmware is up to date.

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#3
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Re:Archer A7 AC1750 - slow speed wired ethernet. Can anybody help before I return it?
2019-09-18 13:51:23

Noticed surfing seems to be a bit slow. I have spectrum 100mps.  Download speed test is around 30-30 meg no other devices in use, wired connection.

When I go straight to the modem with same cable I get 95meg. I tried resetting modem and router. Firmware updated, disabled NAT, disabled SPI.

 

 

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#4
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Re:Archer A7 AC1750 - slow speed wired ethernet. Can anybody help before I return it?
2019-09-18 17:27:25

@hinterland  well whatever happened seems to be cleared now. I worked with spectrum this morning and though it was still doing it afterwards. It has cleared now

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#5
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Re:Archer A7 AC1750 - slow speed wired ethernet. Can anybody help before I return it?
2019-10-15 21:43:07
Interesting. I wonder if Charter had to do something with a router change. I just switched to an AC1750 and my speedtest results (wired) are quite slow, only 20 mbps download. I also have Charter and previously got 100 mbps or so with my old router. I will do some more troubleshooting, power cycling, etc. and if that doesn't clear up then I'll make my own post here. I do know they had to do something to bump your speed from 100 mbps to 200 mbps in my area. I didn't get 200 mbps since I may need to swap my modem. Even though they said they upgraded speeds behind the scenes, you didn't actually get it until you talked to them, at least for some people.
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#6
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Re:Archer A7 AC1750 - slow speed wired ethernet. Can anybody help before I return it?
2020-02-05 16:19:12

I did make my own post here - https://community.tp-link.com/us/home/forum/topic/173532 

 

I found the NAT Boost setting was my main issue with the slow wired connection thanks to Carl's help (disabled it). But I did have to ensure I had CAT 6 cables for the highest possible speed as well.

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#7
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Re:Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2020-05-05 01:58:16

@Carl  I have same issue. I tried with NATS on and Off. When the service provider person cane on his device with CAT 5 wired he got 550 MBPS. Through Archer A7 he got 120 MBPS and through archer wireless is only 220 MBPS. Urgent help appreciated.

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#8
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Re:Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2020-05-05 16:08:37

@Semitechie 

 

Is NAT Boost enabled?  The ISP tech got 120 Mbps Wired but 220 Mbps wireless?

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#9
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Re:Archer C7 AC1750 - slow speed wired ethernet. Gigabit service. Can anybody help before I return it?
2020-06-21 18:44:08

Check the QoS settings. If enabled - see current down and up limits. ;)

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#10
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