iPhones suddenly will not connect to Archer C4000 router - says incorrect PW...
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I noticed the other day that my wireless connection to my router with my iPhone was spotty, so today I finally had time so I restarted the cable modem and the C4000. Since I did so, we cannot connect with our iPhones anymore, it keeps saying that the PW is incorrect, but that is not possible. I have verified the password is correct in the admin tool, and I can connect via my laptop, although it appears to be a weak connection event though I am sitting right next to it.
The hardwire router functionality works fine, I can connect via Ethernet and all of my hardwired devices work fine. Just cannot connect with iPhones. I have had to set up another old router to get wireless devices working for now.
I have reloaded the firmware, restarted everything numerous times, but it did nothing, the issue remains. I have had this router since late October 2018, and it has been flawless up until now. Disappointed that I am having these issues...
Can I get an older version of the firmware to see if that will fix the problem? I cannot find older versions on the support website.
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No news yet I'm afraid. We have reached out for an update and we will keep you all posted.
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Carl,
I'm familiar with enterprise level support and the interaction with support and engineering. In my experience, they're not going to do much without data.
What logs/traces/functions could you have me collect/perform to assist?
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Hello,
Im adding to this string. I have Iphones 7+ with IOS 13. I can connect however, there is severe lag in between downloads, Especially Facebook. Facebook is almost unusable due to the severe lag. I'm on my first Factory reset. I have plugged in my old tried a true Linksys router and all is perfect. Im following this string to see what, if anything, can be done without having to let go of the TP-Link.
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