@greywing 

 

Is your Brother printer configured for a static IP address?

@Tony. I have not specified a static IP address - don't know how to configure that. The router is configured for DHCP allocation but printer IP does not appear in the list.and is specified as offline in the printers and scanners settings window. IP address is listed under ...HL-5370DW series Properties/Ports as 192.168.1.120. I assume Win assigned that IP?

@carl Thanks. I see that now. I'm unsure how to change that IP address or if I can do that without causing other problems. I have no utility /setup facility with my Brother printer but it looks like I can I manipulate the IP address from within windows. I don't know how else to attack this problem. Right now all I get is that the printer is offline from any PC on my network and the router does not acknowledge its' existence. I have removed and reinstalled the printer drivers a couple of times but the IP address never changes so I am unsure what is managing the IP address of the printer.

@greywing 

 

If you confirmed the TP-Link is distributing the IP subnet of 192.168.0.x you would change the printer to something like:

 

IP Address: 192.168.0.50

Subnet Mask: 255.255.255.0

Gateway: 192.168.0.1 (if it asks)

DNS Server: 192.168.0.1 (if it asks)

 

It probably would be best to get in contact with the printer manufacturer and let them know the IP you want to change it to as they should be able to help you with that.

@Tony 

 

Hi.  I have a similar issue with my Canon MF4370dn being recognized by my Archer A9.  The printer is and has been configured with the static IP address of 192.168.0.195.  When I first upgraded to the A9 from my old D-Link router, the printer did not show up in the A9 interface.  Under wired devices it shows only my Mac mini that is both hardwired and wirelessly connected to the A9.  I could only get the Canon printer to show up by pinging the IP address under Advanced | System Tools | Diagnostics; it would, however, print both hardwired and wirelessly.  Once pinged, the printer then shows up as a wired client.  But on any fresh reboot/restart of the router, the printer won't show up without pinging it.  I had a chat back a couple of months ago when I first put in the router, and the only suggestion then was to change to a CAT6 cable from the CAT5 cable I've been using.  I first encountered this issue when my laptop failed to print to the printer one time through the wireless network.  Following your notes to @greywing, I can't configure the printer for 192.168.0.5, as that's not an option.  So, I've left it at 192.168.0.195.  Do you have any suggestions?

@scottmk 

 

Possibly the printer is going into energy saver mode? https://support.usa.canon.com/kb/index?page=content&id=ART155164&cat=FAXPHONE_L180&actp=LIST

 

Swapping the cables would take care of the previous cable possibly being bad.

@Tony 

 

Thank you for the reply, Tony.

 

The printer has always had Energy Saver enabled, and was never an issue with my previous D-Link router.  Just to be sure Energy Saver is not the issue, I turned off Energy Saver mode, power cycled the printer, and rebooted the router, with the same result:  the Static IP addressed printer does not show up in the TP-Link interface.  I get a positive response to pinging the IP address, and then the printer appears as a Wired Client, as expected.  So, I don't think that Energy Saver on the Canon printer has anything to do with it.

 

I have not tried substituting a different Ethernet cable, as the printer works just fine once I've pinged it, which makes me think that changing the cable won't magically make it show up on its own when the router boots up.  Is it possible that this being an 11-year-old printer connected to a new AC1900 router is the issue?  I'm not going to replace the printer just because the router doesn't see it on its own without me pinging it.

 

Thanks again.

@scottmk 

 

I wouldn't replace the printer as well, but I would swap the cable if possible.

@Tony 

 

Brand new CAT6 Ethernet cable:  same result.  I have to ping the printer's IP address at 192.168.0.195 for it to show up in the web interface as a wired device.

 

If you have any other suggestions, I'm open.

 

Thanks!