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How do I get warranty replacement

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How do I get warranty replacement

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

newbie321

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2019-10-23 18:34:25

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How do I get warranty replacement

2019-10-23 18:34:25

Model: TL-WN881ND

Hardware Version: V2

Firmware Version:

I bought TP Wireless adapter about a year ago and it has been acting very funny - not connecting to some routers.

My patience ran over when it starte to not connect to xfinitywifi.

Onmy warranty page, I sent in the email using the link 'Request replacement part' asking for a replacement. But I have not heard anything back yet.

Am I officiating my warranty service request the correct way. What is the best and proper way to invoke warranty services?

Thanks,

1 Reply

Tony

2019-10-24 16:28:15

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Registered: 2018-11-06

Re:How do I get warranty replacement

2019-10-24 16:28:15

@newbie321

Please contact our home support team.

Here is where you can get hold of them:

Chat: https://www.tp-link.com/us/support/contact-technical-support/#LiveChat-Support

Phone & Email: https://www.tp-link.com/us/support/contact-technical-support/#Hotline-Support

A part request would be if you need a replacement power supply or a replacement bracket for the KC120. To replace the actual device require getting a hold of support.

newbie321

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