Offline plugs and switches

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Offline plugs and switches
Offline plugs and switches
2019-11-19 04:14:29
Hardware Version: V1
Firmware Version: 1.3.0

I have VeSync outlets and switches plus Feit electric smart color bulbs. None of these devices will be consistently on line. I cannot figure out how to remedy this. 

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Re:Offline plugs and switches
2019-11-19 19:14:02

@JimH67 

 

How do these devices communicate with the router?  Zigbee or Wireless?  

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Re:Offline plugs and switches
2019-11-20 02:29:22

 

JimH67 wrote

I have VeSync outlets and switches plus Feit electric smart color bulbs. None of these devices will be consistently on line. I cannot figure out how to remedy this. 

@JimH67 

carl, they are wireless

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Re:Offline plugs and switches
2019-11-26 00:37:31

@JimH67 

 

Try this as a test, enable the guest network for the Deco, disable the 5GHz Wi-Fi so there is only the 2.4Ghz. Connect only one of those devices to that guest network. See if the device stays online now.

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