Changed internet provider

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Changed internet provider

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Changed internet provider
Changed internet provider
2019-11-30 16:02:55
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

I just switched internet providers and am having issues connecting to the new modem. Any documentation or help? The router just flashes red. I deleted the original network.

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Re:Changed internet provider
2019-12-02 19:41:53

@adamspt2 

 

Most ISPs will use the Dynamic DHCP WAN setting however some may require a different setting.  Also ensure your new ISP sent you a modem and not a gateway, or if it is a gateway that the router feature is turned off.  Most of the time a simple power cycle of the main Deco is enough to get it to reconnect to the new ISP but you may have to do a reset and reconfigure if that does not work.  You can use the same SSID and Password though so you do not have to reconfigure your client devices. 

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