My computer doesn't recognize my UB400 Bluetooth adapter properly

My computer doesn't recognize my UB400 Bluetooth adapter properly
My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-01-02 15:08:05 - last edited 2020-06-24 16:36:19
Model:Adapter
Hardware Version: V1
Firmware Version: 1

My computer thinks my UB400 is a headset called "dongle". How do I fix this?

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#1
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1 Accepted Solution
Re:My computer doesn't recognize my UB400 Bluetooth adapter properly-Solution
2020-04-02 15:31:23 - last edited 2020-06-24 16:36:19

@JaydenH 

may be you can try my way its work for me,

first open device manager, the find universal serial bus devices, click the arrow, it will show your device, 

then right click on it find update driver, brows my computer for driver sfotware, let me pick from a list of available driver on my computer, 

then find generic bluetooth adapter, then next.

your problem should be fix

Best Solution
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#9
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17 Replies
Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-01-07 16:29:26

@JaydenH 

 

-Control Panel > Hardware and Sound\Devices and Printers

-Select the Bluetooth device you want to rename, right-click, select Properties

-In the new window select the Bluetooth tab

-The devices name will be up top, click in that box then delete and put the name you want

-When done click Apply, and close the window

 

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#2
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-01 10:53:39

@Tony 

Hi I have same problem here, but I don't udersatand your step, could you explain a lit bit more, I use WIN 10

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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-01 17:38:36

@mncu 

 

Please provide a screenshot of where you are getting stuck on.

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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-01 17:48:42

@Tony  any idea?

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#6
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-01 18:25:10

@mncu 

 

1. Go to Control panel Network and Internet > Network and Sharing Center

2. Click on Change Adapter Settings. Then right click on the Bluetooth network > Properties

3. Select the Bluetooth tab, select the Bluetooth Setting, and tick up Show the Bluetooth icon in the notification area.

4. The Bluetooth icon will be recovered and you can see it in the lower right corner of the Desktop.

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#7
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-02 15:15:40
I have the same problem, and I can't solve with reply from Tony. I can't find the options in Win 10. Can you post some screens?
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#8
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly-Solution
2020-04-02 15:31:23 - last edited 2020-06-24 16:36:19

@JaydenH 

may be you can try my way its work for me,

first open device manager, the find universal serial bus devices, click the arrow, it will show your device, 

then right click on it find update driver, brows my computer for driver sfotware, let me pick from a list of available driver on my computer, 

then find generic bluetooth adapter, then next.

your problem should be fix

Best Solution
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#9
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-04-03 05:37:28

 

mncu wrote

 

may be you can try my way its work for me,

first open device manager, the find universal serial bus devices, click the arrow, it will show your device, 

then right click on it find update driver, brows my computer for driver sfotware, let me pick from a list of available driver on my computer, 

then find generic bluetooth adapter, then next.

your problem should be fix

 

Thank you...now working...

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#10
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-05-24 16:09:03 - last edited 2020-05-24 16:10:40

@JaydenH 

My laptop HP-ab522tx was already having a Bluetooth connection (driver)

The main reason why I have purchased ub400 is to connect my wireless headphones to my laptop

But right now none of the devices are getting connected to my laptop

Please help its urgent if u want remote control my laptop please tell me 

I want this problem fixed its really important for me 

I have tried many methods to solve this problem but can't able to do it

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#11
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Re:My computer doesn't recognize my UB400 Bluetooth adapter properly
2020-05-26 14:36:37

@Jaydeep 

 

Please reach out to your local TP-Link Support here: link

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#12
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