WAN port is unplugged !
WAN port is unplugged !
Posts: 1
Kudos: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
WAN port is unplugged !
2020-02-04 04:00:28
Hi,
When I am setting up my router using QUICK SETUP option, I get this error message - "The cable is unplugged." I have changed the cable several times but the errror remains the same. What to do ?
0
0
#1
Options
- Subscribe
- Bookmark
- Report Inappropriate Content
4 Replies
Posts: 1251
Kudos: 472
Solutions: 28
Stories: 0
Registered: 2018-11-05
Re:WAN port is unplugged !
2020-02-04 13:00:10
Connect your PC direct to the modem via an Ethernet cable and check your speed and connectivity. If all is good, use the same cable and connect modem to the router. Always use a good quality cable and be sure to make a good connection. I seen one poster say the cable that came with the router was bad so do not assume it is good because it is new. Always power cycle (modem, router and PC) between changes although not always necessary but does help sometimes.
2
2
#2
Options
- Report Inappropriate Content
Posts: 5851
Kudos: 495
Solutions: 140
Stories: 35
Registered: 2018-11-06

2020-02-04 16:50:29
Posts: 5851
Kudos: 495
Solutions: 140
Stories: 35
Registered: 2018-11-06
Re:WAN port is unplugged !
2020-02-04 16:50:29
Also, make sure the Ethernet cable from the modem is going to the blue port, may seem trivial but best to check.
0
0
#3
Options
- Report Inappropriate Content
Posts: 1
Kudos: 0
Solutions: 0
Stories: 0
Registered: 2020-03-22
Re:WAN port is unplugged !
2020-03-22 13:30:23
I have the same problem for Archer C9 modem. "WAN port is unplugged !" I cable is working fine. But modem is not able to detect it.
0
0
#4
Options
- Report Inappropriate Content
Posts: 5851
Kudos: 495
Solutions: 140
Stories: 35
Registered: 2018-11-06

2020-03-23 19:54:46
Posts: 5851
Kudos: 495
Solutions: 140
Stories: 35
Registered: 2018-11-06
Re:WAN port is unplugged !
2020-03-23 19:54:46
If you verifed the cable and modem work by connecting your computer, then the Archer C9 may have a faulty WAN port.
0
0
#5
Options
- Report Inappropriate Content
Posts: 1
Kudos: 0
Solutions: 0
Stories: 0
Registered: 2020-02-04
Related Articles
Archer AX10 WAN port issue
3441
0
Report Inappropriate Content
Transfer Module
New message