Archer AX6000 devices randomly stop receiving pings from other devices on my network

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Archer AX6000 devices randomly stop receiving pings from other devices on my network

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28 Reply
Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2020-08-12 14:50:22

@pdamasco That's great to hear!

 

@Tony I noticed that my router had a notice to update to a new public-release build (1.1.1 Build 20200714 rel.18254). Is this fix included in this build?

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#23
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network-Solution
2020-08-13 20:21:01 - last edited 2020-08-26 16:46:21

@pdamasco 

 

If what is posted is a solution then I have no problem as it could always help other users who are having similar issues.

 

 

 

@Eab6287 

 

If the official release date is later then the beta firmware release then yes, it has those fixes. Firmware builds are formatted to be dates so it would be easy to see.

 

The official firmware hasn't been uploaded in the US site but our EN site shows it has the fixes with the following release notes:

 

New Features/Enhancement:
1. Added WPA3 feature;
2. Optimize IPv6 function, support more ISP.

Bug Fixed:
1. Fixed the bug that sometimes 2.4G wireless network will also disappear after disabling 5G wireless network and restarting DUT;
2. Fixed the bug that wireless clients can't communicate with each other under certain special environments.

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#24
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network-Solution
2020-08-14 16:42:18 - last edited 2020-08-26 16:46:06

It looks like TP-Link just posetd the latest Firmware for August and it says it includes the fix I got from them in July. I'll intsall it tonight and make sure but I believe the release firmware should help everyone on this thread with the issue.

 

Archer AX6000(US)_V1_200714
Published Date: 2020-08-10 Language: Multi-language File Size: 40.73 MB

New Features/Enhancement:
1. Added WPA3 feature;
2. Optimize IPv6 function, support more ISP.

Bug Fixed:
1. Fixed the bug that sometimes 2.4G wireless network will also disappear after disabling 5G wireless network and restarting DUT;
2. Fixed the bug that wireless client can't communicate with each other under certain special environment.

Note: You will be unable to downgrade to the previous firmware version after updating this firmware.

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#25
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2020-09-29 05:19:48

@pdamasco  I have the same problem - has anyone found a solution? My wifi printers keep disappearing... :-(

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#26
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2020-09-30 01:09:25

@Shadowfax Are you running the Firmware released in August? The issue has already been resolved by TP-link's firmware engineers. I haven't had any issues since they patched it.

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#27
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2020-09-30 04:38:55
Says that I have the latest, some date in August, but it still is nto working well.
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#28
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2020-11-29 04:01:11

Is anyone still having this problem? 

I bought the AX6000 about a month ago to upgrade to a quality router since all the reviews I could find were great. Everything has been great except this problem where a random device every couple of days gets denied access to the network. I have been in and out of all my settings trying to figure this out but it just happened again tonight. The fix tonight was to manually set the network information like my network IP, subnet and allocated IP. After that i connected. This problem seems pretty closely related to this post and it seems some of you have had some luck. I'm curious if this is still a problem for anyone else or is this really fixed in the 1 version posted above? I have the latest version of firmware (v1.1.1 Build 20200714)

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#29
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Re:Archer AX6000 devices randomly stop receiving pings from other devices on my network
2021-04-30 00:25:42

@Xenthyk 

This was supposedly fixed back in August of 2020. Did you try any of the firmware versions from 2021?

I still have issues related to IPv6 dropouts to the modem/isp not to individual devices. That said I just upgraded to gigabit service and I am   not getting clear answers from the ISP why the IPv6 service may be having problems and they won't say anything other than use automatic...

It is COX in Virginia.

The ping issue over 2.4 and 5GHz has been solved 100% for me since the beta bios was released last year.

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#30
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