My internet light is orange. I’ve restarted it and unplugged it.

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My internet light is orange. I’ve restarted it and unplugged it.
My internet light is orange. I’ve restarted it and unplugged it.
2020-04-30 20:45:07 - last edited 2022-08-11 11:56:04
Model: Archer C50
Hardware Version:
Firmware Version:

I just got this router less than a week ago. It was working fine until today, the internet light is now orange and none of our devices are connecting to it. I've turned it off and back on and I've unplugged it for multiple minutes. The light is staying orange and I don't know what to do. 

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Re:My internet light is orange. I’ve restarted it and unplugged it.-Solution
2020-05-01 11:35:00 - last edited 2022-08-11 11:56:04
Orange means you lost your internet connection. It could be your ISP, the modem, or the cable. Power cycle the modem, the router and the PC. If that does not work, connect the PC direct to the modem with an Ethernet cable and test. If it does not work, try a different cable, check the modem logs, and contact your ISP.
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Re:My internet light is orange. I’ve restarted it and unplugged it.-Solution
2020-05-01 11:35:00 - last edited 2022-08-11 11:56:04
Orange means you lost your internet connection. It could be your ISP, the modem, or the cable. Power cycle the modem, the router and the PC. If that does not work, connect the PC direct to the modem with an Ethernet cable and test. If it does not work, try a different cable, check the modem logs, and contact your ISP.
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Re:My internet light is orange. I’ve restarted it and unplugged it.
2021-06-29 19:42:56

@ArcherC8 

Seems when this happens, and after a factory reset.   The Router is Toast

Replaced the router,  I connect and no orange light ( different brand ) 

 

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Re:My internet light is orange. I’ve restarted it and unplugged it.
2021-07-10 15:51:14 - last edited 2021-07-10 15:51:57

@Jenaenae I am also having same problem. Please find the attached screen shot of Modem

File:
IMG_20210704_073159.jpgDownload
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Re:My internet light is orange. I’ve restarted it and unplugged it.
2021-09-26 00:03:28

@Jenaenae 

For anyone looking to resolve this still, what worked for me after getting through to a senior tech support (after getting a replacement router that had the exact same issue...) is the following:

 

Log into your router -> Advanced -> Network -> Internet -> Mac Clone section -> Change to "Clone Current Device MAC"

 

Too many hours spent trying to do other things and getting a warrantied replacement router just to find out this is the simple solution lol... anyway, hope it helps others!

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Re:My internet light is orange. I’ve restarted it and unplugged it.
2021-09-26 20:53:26

@BeardofZeus Well that drops my internet again, I have to set it back to use default MAC address.

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Re:My internet light is orange. I’ve restarted it and unplugged it.
2022-03-04 02:15:30

  @Jenaenae I solved my issue it was the Ethernet cord. Took me forever to figure out but I turned it off replaced cord with my old one and connected right away.

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Re:My internet light is orange. I’ve restarted it and unplugged it.
2022-03-04 04:03:42

  @Jenaenae Check the power adaptor which is connected to TP-Link router. In My case TP-Link Power Adaptor pin has manufacturing fault. So I did replace with different adaptor. And it works for me and hope this will work for you. 

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