SR20
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Anyone familiar with the SR20? I have a couple home automation issues I need to work out.
Thanks
Ryan
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@Carl The app version does work, but not the SR20 version. The plug I am trying to control is a H200.
Well what is happening its realy simple, I tried to set the light to turns off after 2,5 or 15 min. None of these settings have worked, the light stays on after forever after being turned on with the motion sensor. (MS100)
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@Carl Well, as strange as it its. I created another smart action with another Sensor and another switch and this one doesnt work at all.
I tried to switch the light on with the first sensor, doesnt work either. All switches are on the same network. I dont understand why my second smart action is not working, the motion is correctly detected on the sensor as I see on the app.
Do you have any clue?
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I referred this to our system engineers. We should have a response from them by tomorrow.
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@Carl Thanks.
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@Carl Any updates on this case?
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No the team was on a holiday in HQ and I was on PTO on Friday. I will reach out and request an update.
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@Carl Alright let me know
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@Carl Hi Carl, hope you doing good, so I guess the holiday makes the communication more difficult lol
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Yes i was on PTO. I have not got anything back yet. I'll reach out for an update and let you know.
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I have not received further updates yet. I have asked for an update today. Sorry for the delay.
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