Slow 2.4ghz speeds, need help!

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Slow 2.4ghz speeds, need help!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow 2.4ghz speeds, need help!
Slow 2.4ghz speeds, need help!
2020-06-10 22:22:02
Model: Archer A7  
Hardware Version:
Firmware Version:

My 5ghz is getting about 250 mbps and my 2.4ghz is getting 1-2mbps and cuts out completely at times. Have pretty basic settings. 1 lan connection to work computer that's running a vpn. But do need 2.4ghz to  work ASAP for other work related equipment.

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#1
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Re:Slow 2.4ghz speeds, need help!
2020-06-11 17:10:07

@Nichyount 

 

This article will show you how to improve your 2.4GHz band: https://www.tp-link.com/us/support/faq/468/

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#2
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Re:Slow 2.4ghz speeds, need help!
2020-06-11 17:49:27

@Tony I tried all these methods last night while i was talking to technical support. They couldnt find an answer for me and said someone would be reaching out.

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#3
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Re:Slow 2.4ghz speeds, need help!
2020-06-12 17:18:41
please help! i need this for my office!
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#4
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Re:Slow 2.4ghz speeds, need help!
2020-06-12 20:52:25

@Nichyount 

 

Move over to Ethernet for your work equipment. I would assume they are not wireless only.

 

Even possibly using a computer to share the internet connection to other wireless devices while having that computer on the 5GHz.

 

Support is able to escalate cases if they are not able to resolve it so it would be highly recommended to continue to follow up with them.

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#5
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Re:Slow 2.4ghz speeds, need help!
2020-06-12 21:14:02
Also it could be one of your other devices on the 2.4 that is causing the slow down such as an old printer using 'G' mode. See this for more info - https://www.cnet.com/how-to/home-networking-explained-part-1-heres-the-url-for-you/
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#6
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