How to change the country of operation on Archer C7? My unit is set to China...

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How to change the country of operation on Archer C7? My unit is set to China...

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to change the country of operation on Archer C7? My unit is set to China...
How to change the country of operation on Archer C7? My unit is set to China...
2020-07-28 21:11:02
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.0.11 Build 20190726 rel.57101

I've just noticed that my Archer C7's country of operation is set to China, and it's in conflict with all nearby networks that are actually correctly set. I did not buy this unit in China, and I actually bought it from TP-Link itself, so the units should have been approved for operation on the correct, approved, and regulated wireless frequencies. But it's not. It's set to China. I thought that since there are downloadable firmwares for US and EU models only, that there wouldn't be models for any more countries.

 

If this cannot be set anywhere, do I have to call TP-Link and give them grief over this?

 

Wifi connection shows country code set to CN:

 

Wireless Diagnostics warning about conflicting country codes from nearby access points:

 

Thanks in advance.

 

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#1
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7 Reply
Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-07-29 11:39:10
I would call TP-Link since you got it from them as I understand that the country code is not changeable.
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#2
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-07-29 20:23:27

@RHAERSER 

 

Look at the router country code below to see what it says.

 

If the router says (US), then someone probably messed with the firmware.

 

I would definitely reach out to support in that case.

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#3
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-07-29 20:31:03

@Tony The sticker does say "Archer C7 (US)". I'll call and report it. Thank you very much!

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#4
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-08-03 20:36:55

 

Tony wrote

@RHAERSER 

 

Look at the router country code below to see what it says.

 

If the router says (US), then someone probably messed with the firmware.

 

I would definitely reach out to support in that case.

@Tony I haven't had time to make the call to support yet, but today I noticed the country code changed to Mexico:

 

 

I haven't changed anything, I haven't reflashed it, I haven't even rebooted it... Can you please ask the engineers what's happening here? I'm baffled.

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#5
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-08-04 12:55:57
I would make time for that call to support as it may be that your router has been hacked.
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#6
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-08-04 18:57:21

 

ArcherC8 wrote

I would make time for that call to support as it may be that your router has been hacked.

@ArcherC8 I'll call today.

 

@Tony If I'm actually hacked, it would've been really great to actually see which devices are attached to the wifi...

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#7
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Re:How to change the country of operation on Archer C7? My unit is set to China...
2020-08-17 22:11:43

@RHAERSER 

 

Returned it. It'll be someone else's problem now.

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#8
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