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Factory Reset Not Working

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Factory Reset Not Working

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Factory Reset Not Working
Factory Reset Not Working
2020-08-29 18:42:30

Setting up new router; tried reset factory button BUT not resetting...  any suggestions?

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#1
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4 Reply
Re:Factory Reset Not Working
2020-08-29 22:14:29
Be sure you are using the power adapter that came with the router. Also be sure you are using good quality Ethernet cable. Press and hold the button for 10-15 seconds. If you are able to sign on to the router, there may be an option to do the factory reset. Also what kind of lights are you getting when you try resetting?
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#2
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Re:Factory Reset Not Working
2021-12-07 03:16:29

Internet light stays orange, never turns green @ArcherC8 all other lights are gree

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#3
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Re:Factory Reset Not Working
2021-12-07 03:20:20

@ArcherC8 I verified power adapter is the one that came with the router. 

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#4
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Re:Factory Reset Not Working
2021-12-07 13:18:52

@JoeyNapes 

 

After you do a factory reset, you need to re-enter all of your settings including the WIFI settings.

 

Are you able to sign on to the router with a PC connected to the router via Ethernet?

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#5
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