Arris T25 cable modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2020-10-12 21:46:10

Posts: 4

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-07-29

Arris T25 cable modem

2020-10-12 21:46:10

Model: Deco X20

Hardware Version:

Firmware Version: 1.2.5

I just switched my ISP from Verizon Fios to Xfinity, and purchased an Arris T25 Cable modem (reccommended by Xfinity).

My Deco system does not see the internet.

I did a full reset, nothing.

I switch back to the Verizon router -- everything works.

Switch to the Arris, nothing. (My devices see the Wifi, but the Deco does not see the modem/internet).

Any suggestions?

1 Reply

2020-10-12 22:45:32

Posts: 3782

Helpful: 1128

Solutions: 83

Stories: 25

Registered: 2018-11-01

Re:Arris T25 cable modem

2020-10-12 22:45:32

With the modem being a cable modem this is likely the cause of the concern. The repair is in the thread as well.