Router Wifi dead, hard reset, impossible to login via tplinkwifi.net

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Router Wifi dead, hard reset, impossible to login via tplinkwifi.net

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router Wifi dead, hard reset, impossible to login via tplinkwifi.net
Router Wifi dead, hard reset, impossible to login via tplinkwifi.net
2020-10-31 19:03:48
Model: Archer C2300  
Hardware Version: V1
Firmware Version: Up-to-date

 

At 16h suddenly the wifi-signal died out and did not restart. 

After login and check of firmware I decided to do a hard reset. 

 

Although router gives signals of power & wifi, no wifi can be detected by any machine in house (mobile, pc). 

After connection by wire, no connection signal on router.  PC check says problem with ethernet.  After problem solution by pc I get sometimes signal on router of ethernet, but still cannot connect via tplinkwifi.net or via ip-adress.

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Re:Router Wifi dead, hard reset, impossible to login via tplinkwifi.net
2020-11-02 22:42:57

@Pkurstjens 

 

You might have a defective router but to help you would need to contact your region's support https://www.tp-link.com/nl-be/support/contact-technical-support/.  Here we can only provide full support for U.S. Products and customers.  For Euope the forum is actually https://community.tp-link.com/en.  We will try to provide best effort support for customers outside the US but based on what you are describing, unless you hit the Wifi on/off button it does sound like a defective product and you would need to contact your local support.  The link above is for Belgium where i show you registerd your forum account. 

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