AX10/AX1500 VR game streaming stuttering
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Hi there, I am a representative of the Virtual Desktop community (community of around 20k on Discord with up to 5000 active users a day) and I need to bring an issue to TP Links attention.
We are often asked which routers our users should get and up until now for those on a budget we have recommended TP Link and the best model we have been advising for Oculus Quest 2 compatibility is the Archer AX10 or AX1500 since the specs match the Quest 2's networking hardware perfectly.
Quite a few users with this TP Link router have been complaining about terrible visual stuttering which is making their VR experience unplayable.
In trying to troubleshoot I purchased one of the routers myself and received a Hardware Version 1.0 router, which I have to say for me is performing brilliantly so far.
It has now become apparent that those suffering issues all have the v1.2 revision of the hardware.
We support our users so have of course advised latest firmware updates and correct WiFi settings but for these people (including a fellow admin who purchased an AX1500 yesterday in the US) the issues persist and all of them will likely be returning the hardware if it cannot be fixed.
Because my v1.0 on is working fine I need to come here and find out what is going on and if something can be fixed asap with a firmware update?
I want to continue to recommend TP Link routers to our members (ever increasing due to Quest 2 popularity) but will have to hold back until this issue is resolved.
We have a few people I can ask to assist with testing if required so please can a representative of TP Link contact me if necessary to get the ball rolling.
Thanks, Liam (oursoul)
https://www.vrdesktop.net/
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@GoneVR Disconnect all other wireless devices from the router, it should help until they fix it.
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@GoneVR
Try to transfer my router settings:
drive.google.com/file/d/1fgnBagiTro91f3MwqW0Ocbb1ZB_C7wZZ/view?usp=sharing
drive.google.com/file/d/1hmxFYYqX1uGrlMfpiuMe7_I3bK1I2uLy/view?usp=sharing
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@GoneVR
I'm very confused, you seem to have the 1.2 firmware on the 1.0 hardware!
The latest firmware for the 1.0 in US and EU is dated 20/08/27 but you appear to have firmware dated 20/09/08 which is a 1.2 revision firmware.
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Thanks so much for the update, we look forward to a fix.
I'm not kidding when I say this router when working (my v1.0 one works great) really is a great budget wireless VR dongle when coupled with VD.
I cannot wait to be able to recommend them again once you guys have resolved the issue.
Anyway can't wait to hear from you guys soon.
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Hello everyone. Just a note. Our R&D team are looking into this and hope to have an update after testing. We will let you know when we have an update.
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I do have the exact same issue with the AX50/AX3000.
It work fine in AC mode, but I get stuttering when I turn on AX mode on my router.
I heard that it came from the Intel CPU in the AX50, but obviously it's not the reason as the AX10 has a different CPU.
Or we have the exact same issue with different reason for each router.... it's totally possible, but it's just statistically less likely.
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@Broadcaster I sold this router for a small profit. These lags cannot be corrected with any settings. Only three firmwares for this router were released in a year and a half. And no one will release updates just for us. I has AX50... 
Russian support does not respond at all on their forum. They sent me replies by e-mail, as if I was a special child (sorry).
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@Carl any news on when this update will be available please? I need to decide in the next couple of days whether to send this router back to the seller. Thanks
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I just wanted to add that this isn't a problem that's exclusive to the AX10/1500. I and many others are having the same problem with the AX50 model.
This may suggest that the issue lies with a component that's shared between the two.
It makes the router quite useless to me and I have a two week window left to return the product, so I really hope we hear back from the R&D team soon.
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