AX10/AX1500 VR game streaming stuttering
Hi there, I am a representative of the Virtual Desktop community (community of around 20k on Discord with up to 5000 active users a day) and I need to bring an issue to TP Links attention.
We are often asked which routers our users should get and up until now for those on a budget we have recommended TP Link and the best model we have been advising for Oculus Quest 2 compatibility is the Archer AX10 or AX1500 since the specs match the Quest 2's networking hardware perfectly.
Quite a few users with this TP Link router have been complaining about terrible visual stuttering which is making their VR experience unplayable.
In trying to troubleshoot I purchased one of the routers myself and received a Hardware Version 1.0 router, which I have to say for me is performing brilliantly so far.
It has now become apparent that those suffering issues all have the v1.2 revision of the hardware.
We support our users so have of course advised latest firmware updates and correct WiFi settings but for these people (including a fellow admin who purchased an AX1500 yesterday in the US) the issues persist and all of them will likely be returning the hardware if it cannot be fixed.
Because my v1.0 on is working fine I need to come here and find out what is going on and if something can be fixed asap with a firmware update?
I want to continue to recommend TP Link routers to our members (ever increasing due to Quest 2 popularity) but will have to hold back until this issue is resolved.
We have a few people I can ask to assist with testing if required so please can a representative of TP Link contact me if necessary to get the ball rolling.
Thanks, Liam (oursoul)
https://www.vrdesktop.net/
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I'd like to do more but this is really one of those things where I have to act as a middle man. Though I can be the badgering middle man till I get a response so hopefully I'll have more meaningful updates soon.
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Hi Everyone.
Here is an update from our R and D teams.
The situation I tested last week was that when I tested the AX50 and Redmi AX6 routers, both of them would have slight choppy problems. But this problem will not affect the progress of the game, it just appears sporadically a few times. We need to further compare other routers. If the performance is similar on the other brand’s router, it may be a problem with Oculus itself.
If there is user feedback to you, it is recommended to collect the setting parameters of virtual desktop in the VR glass , so we can better test the problem
So what we now need is as much information as you can provide
VR Goggle model
VR Goggle Firmware Version
Router model and hardware version
Router Frimware version
Games you have experianced the issue on
Games you have not experiance the issue on
What happens exactly
duration it happens
Frequency it happens
and anything else you can think of
Thanks
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Hi:
I'm using the AX50 v1.0 US version
I'm using an Oculus Quest 2 with Virtual Desktop
The suttering occurs universally, in whatever game I'm using. These include:
Half-Life Alyx
The Walking Dead Saints and Sinners
Zero Calibre
Lone Echo
Stuttering occurs immediately once game starts. Game runs okay for a few seconds, stutters, then happens regularly afterwards.
Aside from stuttering, I've observed delay in rendering scenes especially when looking back suddenly -- I see black whereas I should be seeing the rendered scene.
I have configured the AX 50 to be exclusively 5ghz running AX only (also happens in mixed AX), on a DFS channel at 80 or 160 bandwidth. No changes occurred whatever settings I chose to turn on or off, except when going back to AC.
I have not observed increase in CPU utilization on the AX50, but the stuttering occurs nevertheless.
I am currently using a Xiami AX3600 with 0 issues. Latency seems to be lower by 3-5ms as well.
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I got some great tech support from the VD Discord last night and thought I'd share, in case anyone finds this thread while struggling with one of these routers. I'll give you some things you can try to determine whether the router really is the issue.
I returned my AX1500 and got an AX3000 and performance improved, but I still had some issues and these steps helped.
- Turn on the performance overlay in Virtual Desktop, launch your game, and watch for which numbers spike / turn orange.
- For me, framerate and "game" kept spiking. "Game" is basically your GPU. Turns out, VD pushes much higher resolution than Oculus link. That's why Oculus link ran more smoothly, not necessarily because of the router (although like I said, the AX1500 did have issues as well).
- In virtual desktop, I set VR Graphics to "Low," streaming framerate to 72 FPS, and turned on Sliced Encoding.
Now games run smoothly. Granted, it's still a bit smoother in Oculus link because I can get 90 FPS, but framerate drops due to overtaxing the GPU are dramatically more noticeable VR than simply setting a lower framerate. If your machine can keep up with your chosen FPS setting, it applies a sort of anti-aliasing to smooth out the movement. If you're overtaxing your GPU, you not only lose frames, but you lose this smoothing effect as well. Thus, my 70-90 varying FPS with higher graphics settings seemed very stuttery, while my consistent 72 FPS looks smooth.
Long story short: try the lower graphics and framerate settings.
For reference, I have an NVIDIA GeForce GTX 1070. It just couldn't quite keep up with the higher settings.
I do wonder what the AX1500 could have done for me if I'd tried this before returning it. Maybe someone else with a similar setup will find this and tell us.
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@bfair31 responding to myself to say, unfortunately, I'm still having networking issues with the ax3000. I heard on the VD Discord that the ax3000 also has issues sometimes, so I'll be returning another tp-link router and trying something from asus.
As was mentioned on the discord, "People have been having better luck with asus. TP-Link seems to be shitting the bed with their AX routers."
Attaching an image of the VD overlay during a small networking spike. It's often much worse than this, but it's hard to capture a screenshot at just the right time.
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Great screenshot. That's absolutely what everyone is seeing. And it can be much worse than that.
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@Carl Thank you for being the badgering middle man for us all. The post above mine has a great screenshot of what one of those latency spikes look like.
AC mixed mode 5GHZ channel is the best solution so far. It's significantly less SPIKEY with the latency. Not as good as some routers but around 10-12ms or so.
AX mode even with 2.4ghz channel turned off, only 5ghz channel on. Virtual desktop settings are at medium or high, with streaming bitrate at 90-100 and desktop streaming rate at 32. HVEC because im on an AMD cpu and gpu.
I have also experienced this lag on all my games, most of which are through steam VR. Exactly, games like pavlov VR and walking dead saints & sinners
Oculus Quest 2.
latest version updates
5700 XT
ryzen 7 3700x
Archer AX50 v1.0
1.0.9 Build 20200708 rel.55037(5553)
VR Goggle model
VR Goggle Firmware Version
Router model and hardware version
Router Frimware version
Games you have experianced the issue on
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@oursoul Hi, glad I came across this thread, though after quite a few hours of my own testing had already clearly confirmed the issue. Like others I bought this router primarily to enhance Virtual Desktop with Quest 2 at 90Hz, but also for future proofing and the other great features it offers at a good price.
My Netgear EX6150 WiFi access point and BT Hub 6 already worked fine with virtual desktop anyway. I A/B'd switching between the EX6150 and AX50 running Synth Riders in non-fail mode and the issue is blatant. EX6150 works smooth and the AX50 (Quest2 only device on AX50 5GHz band) stutters, as in halts for a fraction of a second every +/-10 seconds. The VDesktop overlay shows the network latency spike when this occurs. My old EX6150 continued working smoothly as other devices were added to the 5GHz band. The AX50 is wired directly PC, whereas EX6150 test goes via 2 Netgear switches!
Firmware Version:1.0.9 Build 20200708 rel.55037(4555)
Hardware Version:Archer AX50 v1.0
PC = B550 + AMD 3600 + Nvidia RTX 3060 Ti -> AX50
Luckily I bought it only a few weeks ago in UK so on Monday it's going back. It was clearly already a return when I bought it, covered in fingerprints :) Can't expend any more time beta testing! Lesson re-learned if it ain't broke... I'll stick to my existing hardware that works.
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@oursoul Before I leave the debate I thought as a parting gesture I would upload two videos clearly demonstrating the issue with TP-Link routers using virtual desktop that does not occur using a cheap WiFi hotspot. Videos include the Virtual desktop overlay:-
Synth Riders via Virtual Desktop using TP-Link AX50 router recorded on Quest2 = stutters
Synth Riders via Virtual Desktop using Netgear EX6150 recorded on Quest2 = smooth playback
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@BeemanDev nicely done on the videos. With all the information and presentation believe feeling everyone here, at least we can say that hopefully TP-LINK won collect it all and use it to diagnose and fix whatever is plaguing these ax routers.
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