AX10/AX1500 VR game streaming stuttering

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AX10/AX1500 VR game streaming stuttering

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164 Reply
Re:AX10/AX1500 VR game streaming stuttering
2021-04-22 21:58:17
Hello, I have the AX50 ver. 1 model. Is there any news regarding this issue? Would be cool to know if there's any progress done since your last post. Did the developers manage to find the root of the problem causing these issues?
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#155
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Re:AX10/AX1500 VR game streaming stuttering
2021-04-24 13:49:47

@oursoul Hello same problem here when i enable ax WiFi with ax50 model. Hope you fix it

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#156
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Re:AX10/AX1500 VR game streaming stuttering
2021-04-24 16:27:26 - last edited 2021-04-24 20:04:54

@oursoul Same problem for months now, using air link on oculus quest 2, a lot of stuttering also with virtual desktop no matter which settings. Switching of ax mode seems to have fixed it, but still not optimal. hardware version 1.0 - firmware version 1.0.9

 

Any update on this?

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#157
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Re:AX10/AX1500 VR game streaming stuttering
2021-04-25 18:55:29 - last edited 2021-04-25 18:58:21

Hi there , my personal advice is to buy ax20. It has a 1.5 quad core cpu. First one in the picture is ax 10 second ax50 last one is ax20

File:
Screenshot_2021-04-25-21-51-30-265_org.mozilla.firefox.jpgDownload
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#158
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Re:AX10/AX1500 VR game streaming stuttering
2021-04-30 02:20:38

@oursoul Hello, I purchased the AX50 and I have the exact same problem.

 

The only way to solve the issue is to force the 5Ghz connection to work on 802.11ac mode. In that case, the problem disappears and the experience is smooth.

 

If I put the connection on 802.11ax mode, Air Link suffers from absolutely massive stuttering. The difference is night and day.

 

I had to return the router because of this, but I would be interested in buying it again if the issue gets solved.

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#159
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Re:AX10/AX1500 VR game streaming stuttering
2021-05-28 22:39:37

Are these products abadoned or what? Why we can't have any answer or update from development team about our BLOCKER-TYPE problems?!

 

@Carl 

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#160
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Re:AX10/AX1500 VR game streaming stuttering
2021-06-01 16:06:30

@GoneVR 

 

No the products have not been abandoned.  However updates are only provided when we ourselves are given them.  Also as has been mentioned above if you are still having issues we are asking for customers to work with our engineering team directly as testing did not replicate the issue they want to work with users who are specifically havign the concern.  You can email support@tp-link.com with a link to this thread and they will direct it to the engineers to contact you. 

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#161
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Re:AX10/AX1500 VR game streaming stuttering
2021-06-01 18:54:51

@oursoul 


A bit off topic, but does this also occur with the Native streaming option (AirLink?).

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#162
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Re:AX10/AX1500 VR game streaming stuttering
2021-06-03 01:55:28

@Carl 

 

Thanks Carl, 
I might reach out myself to them if I have some time. 

I just came across this while searching why I get such bad results with my Oculus Quest 2 over ax connection. 

 

TP-Link makes great products, I buy loads for personal and work.

 

However, my hands are tied, if the engineering team is still trying to duplicate the issue, that means there is unlikely to be a fix before my return window is up, so I'll have to return this. 

 

I did want to add to this thread to verify I am another user who has an Oculus Quest 2 (bought within the last month) who can not use Wifi 6 "AX" on my AX3000, If I disable AX everything works smoothly.

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#163
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Re:AX10/AX1500 VR game streaming stuttering
2021-06-03 16:38:15

@JohnR81 

 

Hi John, yes please reach out if you can.  We may not be able to "fix" the issue in the short term but we could possibly offer alternative solutions but those would like vary by region and what the local warranty policies are.  The first step would be to contact the support team to link in engineers.  If you can tell me where you are from I can give you the local contact information.

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#164
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