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WiFi not showing as possible connection on laptop

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WiFi not showing as possible connection on laptop

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WiFi not showing as possible connection on laptop
WiFi not showing as possible connection on laptop
2020-11-04 21:24:11
Model: Archer AX1800  
Hardware Version:
Firmware Version:

I have no problem with other devices but I cannot get the connection to show up on my work laptop. Work tech department said it may have to do with WiFi 6. Is it possible to disable this?

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Re:WiFi not showing as possible connection on laptop
2020-11-05 12:56:04
I assume your laptop works on other WIFI networks. The first thing I would check is to see what mode you have the WIFI in. If you have it as AX or AC only that may be your problem. Try changing it. Next I would try specific channels and widths. Does your laptop support the security you selected for the WIFI? Security settings can cause issues as can a VPN if you are using on for work.
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