A7 can't log in after firmware upgrade

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A7 can't log in after firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
A7 can't log in after firmware upgrade
A7 can't log in after firmware upgrade
2020-11-25 13:45:45 - last edited 2020-11-25 13:46:56
Model: Archer A7  
Hardware Version:
Firmware Version: don't know

After resetting the A7, it said there was an firmware upgrade. I clicked on the upgrade but it failed to install.

Tried again, nothing. Now I can't even log into the A7 at all. Tried resetting, still nothing. Any ideas?

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#1
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5 Reply
Re:A7 can't log in after firmware upgrade
2020-11-25 18:22:25
Power cycle modem, router, and PC to see if that helps. If not, try a factory reset. You will need to reenter all your settings. If that does not work, let us know what happens on the power up of the router and what lights you see.
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#2
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Re:A7 can't log in after firmware upgrade
2020-11-26 11:26:31

@Jazzmo All I have is the A7 router, no modem. Win10/Asus laptop. I've tried all those suggestions. 

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#3
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Re:A7 can't log in after firmware upgrade
2020-11-26 12:27:38
Need a clear understanding of the issue. By "can't log in" mean you can not get into the Router's user interface or that you can not get signed on to the router with the laptop? If it is the later, is it both for wired and wireless?
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#4
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Re:A7 can't log in after firmware upgrade
2020-11-28 11:31:28

@ArcherC8 I typed in the web address to log into the A7. It could not be found. Not sure what happened but it fixed

itself yesterday. Thanks for your help.

 

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#5
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Re:A7 can't log in after firmware upgrade
2020-11-28 15:49:46

@Jazzmo 

 

If you have no modem, how were you notified there was an update?

 

Where did you get the update from and what is the filename? Latest is Archer A7(US)_V5_201029.ZIP. Did you UNZIP it before trying to install it?

 

I'll assume you are trying to connect via wireless? Is the Laptop actually connected to the router via an SSID?

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#6
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