Missing all my devices list
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Hi I'm using E4 Deco and setup my account using my old iPhone now got a new iPhone and when i logged in to the newly installed the DECO app everything is working except I couldn't find any of devices. Hopefully somebody can help me.
levlim
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Device accessing the system should not matter. I would recommend rebooting the main unit and checking your client device once again.
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@Carl thanks for the reply i tried rebooting all my mesh still couldn't find my devices. :( this weekend might try and reset the devices. Hopefully that will make me see the devices.
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Let us know the next step would be to engage the software team to possible provide a beta firmware to see if we can "track" the concern.
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