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AX11000 won't access 192.168.100.1

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AX11000 won't access 192.168.100.1

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AX11000 won't access 192.168.100.1
AX11000 won't access 192.168.100.1
2021-04-15 14:50:25
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(5553)

I normally change the router address to 192.168.1.1, but decided to reset my router to original defaults and leave it at 192.168.0.1.    As you would expect everything works fine, except I noticed  I've lost the ability to connect to my modem that has a default address of 192.168.100.1.  (Connect to the web admin portal to see the modem status page.)   I'm sure I can change the router address back to 192.168.1.1 to regain access, but why isn't it connecting? 

 

What's strange to me is that my friend has a TP-link AX1800 router with default 192.168.0.1 and he can connect to his modem on 192.168.100.1 without issue.   

 

Not a big deal here, but curious why it works on one router but not another.  Is it a bug or setting that I have incorrect?

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Re:AX11000 won't access 192.168.100.1
2021-04-15 15:17:28

@djf5502 

 

I have the same issue with my Archer C8. My modem is a Motorola MB8600 connected to Xfinity using Apple PCs.

 

I do not remember having the issue with different PCs, routers, and modems but the router address may have been different.

 

Like you, no big deal as I can bypass the router if I need sign on to the modem.

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Re:AX11000 won't access 192.168.100.1
2021-04-15 21:03:06

 

djf5502 wrote

I normally change the router address to 192.168.1.1, but decided to reset my router to original defaults and leave it at 192.168.0.1.    As you would expect everything works fine, except I noticed  I've lost the ability to connect to my modem that has a default address of 192.168.100.1.

@djf5502 

 

I'm not sure if you did or did not connect to the modem before changing the IP Address of the router?

 

It also might be the modem not responding as well? Did you REBOOT both the modem and router after changing the IP Address of the router? Might make a difference?

 

Also, if you have a Security Suite, have you made the LAN a TRUSTED LAN? Varies by Suite how to do that? Might be other places too that need changing?

 

Of course, depending on ISP and the specific modem, did you ever have access to the modem you have now? I've got Spectrum (Charter) and a majority of the modems they provide are GUI locked... can't get to it.

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